Information about the user/guest shall be kept confidential except where it may be necessary to confirm the genuineness of the user/guest’s identity for purposes of payment/receipt of funds or funds transfer or where it is requested by any regulation, statute, authority or government.
House Rules
Dining Facilities
Our culinary offerings do not include pork, beef or alcohol.
Meals are served at the following times
- Breakfast: 8:00 AM – 10:00 AM
- Lunch: 1:00 PM – 3:00 PM
- Dinner: 8:00 PM – 10:00 PM
Special dietary requests can be accommodated; please inform our staff in advance.
Check-In / Check-Out
- Check-In: 12:00 PM
- Check-Out: 11:00 AM
Early check-in or late check-out is subject to availability, and charges may apply.
Activities
Scheduled activities are at the discretion of our team and are subject to weather conditions.
Alcohol Policy
We do not serve alcohol at our property. Guests are welcome to enjoy a tranquil and alcohol-free environment.
Room Policy
- Smoking is strictly prohibited in all rooms. Designated smoking areas are available.
- Any damages caused to the property during your stay will be charged to your account.
Guest Conduct
- Guests are expected to conduct themselves in a respectful and considerate manner towards fellow guests, resort staff, the natural surroundings and maintain sanctity of the heritage structures and antiques in the property.
- Any disruptive or unruly behaviour may result in eviction from the premises without refund.
Safety and Security
- Help us conserve energy and water by turning off lights and faucets when not in use.
- Please be mindful of the estate and the flora & fauna around that call Coorg their home.
- Please be respectful to the heritage property, historical significance and antique curios and furnishings that belong to the family
Safety and Security
- Guests are responsible for the security of their belongings. Please use the in-room safe for valuables.
- Lock your room when leaving.
- Report any suspicious activity to resort staff.
Children's Supervision
Parents are responsible for supervising their children at all times.
Pets
Pets are not allowed on the premises.
Housekeeping
- Daily housekeeping services are provided.
- Report any issues or requests to the front desk.
Emergencies and Medical Assistance
In case of medical emergencies, contact the front desk immediately.
Feedback and Concern
We value your feedback. If you have any concerns or special requests, please contact our staff.
These rules are in place to ensure a pleasant and comfortable experience for all our guests. We appreciate your cooperation in adhering to these guidelines. If you have any questions or require assistance, please feel free to contact our staff. Thank you for choosing Hallery Resorts Estates and Spa.
